FAQ

Online Application: Frequently Asked Questions (FAQ)

1. Unable to create an online account. Please ensure your browser is set to not block pop-ups when creating an account. You will only receive a verification code in your email after completing the security verification in the pop-up window. 2. Unable to log in to your online account. Please ensur

I am currently in Chinese mainland. Can I submit my application online?

No, you can't.

How to understand the validity of a visa, number of entries and duration of stay?

Validity of a visa refers to the period within which the visa holder is allowed to enter China.Unless otherwise specified, a visa is effective from the date of issuance to midnight Beijing Time on the last date of validity. The number of entries refers to the number of times the visa holder is perm

What if I lost my pick-up form?

If you lost your pick-up form, please present your photo identity card, i.e. drivers license, tothe Visa Centres staff for verification. Visa Centre will return your passport after confirming your identity and making a copy of your ID.

What shall I do if I find the visa issued on my passport is wrong?

If you find mistakes in your visa after you have left the Visa Centre, please contact it immediately and follow the instructions given to you.

Why do Chinese visas have different categories?

In light of China's laws and regulations, consular officers decide what type of visa is best suited for an applicants stated purpose of visit to China.

What to do when the online application form photograph is not qualified?

1)if you have already uploaded the photograph 3 times and have not yet uploaded successfully, the system will remind you to bring a suitable photograph. When you come to the centre to submit the application, please bring a recent photograph of yourself with a white or close to white background and c

How long should be the remaining validity of my passport when I apply for a China visa?

Generally speaking, there should be at least six months left before the passport expires.

What would be the best time for me to apply for a visa before my planned departure for China?

It is advisable that you apply for your visa approximately one month prior to your intended date of entry into China, but not earlier than three months.

Where do I apply for a visa?

If you hold an ordinary passport, you should submit your application at the Visa Centre in the country where you lawfully reside.